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About
What do BUYERS in 2020 want? Dogma Reconsidered: Products vs. Services.
Why Customers Want Great Services, Not Just Great Products
April 14, 2020
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5
min to read
About
Once Upon A Partner Pay Model
Our pay philosophy and model.
March 14, 2020
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2
min to read
About
5 Years of Lessons on Germ-Free Remote Work
Investors asked what I'd learned from five years of remote work.
March 13, 2020
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5
min to read
About
EOQ1 2020 Update
March 5, 2020
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7
min to read
About
What Did TNG Accomplish This Year?
Our technology team did a LOT
February 26, 2020
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7
min to read
About
Welcome to Our Board of Directors
See what we discussed in the February Board of Directors call.
February 6, 2020
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5
min to read
About
Strong Week, December 20
December 22, 2019
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3
min to read
About
Marching Orders, Operation: Colder Than Winter, Week 2
November 26, 2019
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2
min to read
About
Marching Orders: Colder Than Winter, Week 1
November 19, 2019
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2
min to read
About
Marching Orders, End of Year
November 17, 2019
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2
min to read
About
Strong Week, November 15
November 15, 2019
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2
min to read
About
CEO Marching Orders: Operation Battlecry, Week 11
November 13, 2019
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3
min to read
About
Strong Week, November 9
November 9, 2019
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3
min to read
About
CEO Marching Orders: Operation Battlecry, Week 9
November 4, 2019
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3
min to read
About
CEO Marching Orders: Operation Battlecry, Week 10
"Stay Agile"
November 4, 2019
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3
min to read
About
Scott's State of the Technology Union, October
TNG's October State of the Union
October 21, 2019
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5
min to read
About
MTG Spring Planning
October 19, 2019
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2
min to read
About
Tech: Agent Profile 1.1
October 9, 2019
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1
min to read
About
Tech: Process Builder 2.0 (Tasks)
October 9, 2019
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1
min to read
About
Tech: NPS Score
October 9, 2019
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1
min to read
About
Tech: NodeJS 12
October 9, 2019
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1
min to read
About
Tech: DAL Zero Balance Time Tracking Disabled
October 9, 2019
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2
min to read
About
Growth: Sitemap
October 9, 2019
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1
min to read
About
Tech: Team Management 1.0 Part 2
October 9, 2019
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2
min to read
About
Tech & Marketing: Pricing
October 9, 2019
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2
min to read
About
Ops, Finance, People Ops: Onboarding Week
October 9, 2019
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2
min to read
About
Growth: Client Hubspot Overview
October 9, 2019
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1
min to read
About
Tech: Asgard from REST to GraphQL
October 9, 2019
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1
min to read
About
Strong Week, September 13
September 13, 2019
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2
min to read
About
Marketing: Invisible Technologies Positioning Statement V1
One sentence to describe what Invisible does.
September 11, 2019
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2
min to read
About
PeopleOps: Evaluation System for Every Agent
September 11, 2019
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2
min to read
About
PeopleOps: Training Database
September 11, 2019
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1
min to read
About
PeopleOps: Video Response as part of the Hiring Pipeline/Candidate Screening 2.0
September 11, 2019
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2
min to read
About
Tech: Top Up Confirmation Page
September 6, 2019
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2
min to read
About
Tech: Internal Cancellation Notification
September 3, 2019
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2
min to read
About
Tech: Billing Page Buttons Color Improvement
August 28, 2019
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2
min to read
About
Tech: Cancellation Button
Adding a simple button means we have updated churn metrics.
August 28, 2019
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2
min to read
About
Tech: Expired Credits & Limited Rollover
August 26, 2019
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2
min to read
About
Tech: Tag Manager V1
August 22, 2019
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2
min to read
About
Sales: CRO Models V1.0
An update on our revenue model
August 22, 2019
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2
min to read
About
Tech: First Land on Assistant Page
August 21, 2019
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2
min to read
About
Tech: New Discount Codes
August 13, 2019
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1
min to read
About
Operations: Operations Attendance Policy
August 9, 2019
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1
min to read
About
Marketing: Landing Pages for Sales Support
August 8, 2019
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2
min to read
About
Tech: Team Management 1.0
August 1, 2019
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1
min to read
About
Tech: Agent Pay 3.0
July 31, 2019
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1
min to read
About
Market landscape analysis
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April 12, 2019
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7
min to read
About
Tech: New Welcome Email
October 9, 2018
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2
min to read
About
Tech: Self-Service Top Up Form
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2
min to read
About
Operations: Week of August 11 Overview
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2
min to read
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