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Glassbox

1
min read
October 9, 2019

Tech: NPS Score

Skyler Stevens

Skyler Stevens

medium Link

Hi Team,

NPS Surveys have been launched to external clients. This means we can now start measuring client satisfaction. Party time! This is specifically important because our NPS Score is 1 of the 4 core metrics we will be measuring for our company. #core4

Our current NPS Score is -50. But, only 4 of 103 clients have responded. Our goal is to get a NPS Score of 50 by the end of the year. In 90 days from the first survey, clients will be surveyed again. So, I look forward to seeing our score in 1 quarter (at the end of the year). We got this team! If anyone can turn -50 to 50, it's Invisible! It's us! It's you! #onwards


Stay tuned for updates to our NPS Score. Thanks.


NPS Score for Promoter.io


Don't give up. This is only the beginning. We shall stand strong and tall, and defeat any obstacle.
We shall never surrender. We shall prevail! We shall slay the dragon. The Hydra. Leviathan!
We are an unstoppable force. Inhale deep, breath "onwards", and shout for the glory that awaits.

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