Invisible Helped

Scale an Online Marketplace

Invisible has helped do everything from enrich 24,000 sales leads in 3 months to running a $150 process every week.

Invisible Helped

Scale an Online Marketplace

Invisible has helped do everything from enrich 24,000 sales leads in 3 months to running a $150 process every week.

Invisible Helped

Scale an Online Marketplace

Invisible has helped do everything from enrich 24,000 sales leads in 3 months to running a $150 process every week.

The Company

Invisible supports one of the largest online art marketplaces of more than 1 million artworks by over 100,000 artists. Initially, we helped fuel a massive intelligence database; today, Invisible runs many rote processes that serve to increase exchanges on the platform.

The Uses

Invisible built a data intelligence collection of 4,600 artists in 4 weeks through a repeatable process. Turning a highly manual process into a single format deliverable on an expected recurring basis. We've done this again and again with as many as 10,000 artists at a time and a total of more than 100,000 over the course of the partnership.

Building on initial success, Invisible expanded to other parts of the organization. For example, Invisible has helped to enrich 20,000 sales leads over a 3 month period and helped the company monitor buyer intent across social media and communication platforms by auditing 2,000 communication / week. In total, Invisible runs 22 processes working closely with senior management to evolve our operations so Invisible can best meet the business's needs.

A Sales Lead used data enrichment and scraping to enrich 24,000 leads in 3 months.

Old Solution:
Data Enrichment
Data Enrichment
Data Enrichment
Data Enrichment
Data Enrichment
Got data? So does everyone else. Got complete data? Yep. We feel your pain. Share a data set and identify the gaps holding you back. We'll complete it. Then, use one or a combination of our CRM Management, Proprietary Platforms, or Analytics Reporting processes to format and upload the data so it’s useable and understandable.
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Data Enrichment
Scraping
Scraping
Scraping
Scraping
Scraping
The information you need lives on the internet in droves. But it takes way too long to find it all, organize it, and take action in a way that makes sense. Maybe you're looking for lists of potential investments. By the time you've found the information and organized it, the opportunity is lost. Or, maybe you're building a marketplace that needs up to date information about who's who and who is offering what. ‍
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Scraping

The Product Lead and Data Teams used scraping, web research, and data verification to build a database of artists. For example, we helped them build a database of 4,000 artists in 4 weeks.Initially, the company's Chief Scientist found us. They'd been looking for a way to gather large volumes of data quickly and efficiently. Other BPOs and Mechanical Turk hadn't been able to provide reliable quality at the right price with a high level of sophistication. This data was critical because it ultimately helped meaningfully match new collectors with prospective artists in the online environment.

Old Solution:
BPO
Inbox Management
Inbox Management
Inbox Management
Inbox Management
Inbox Management
You already have workflows that work, and a labeling system that makes sense. But you don't have time to read 200 emails a day. Some of them need your attention - some of them just need to be filed, sorted, or logged for further action. If you know what you need, Invisible can help. We can be your second pair of eyes, screening your email, Twitter DMs, LinkedIn connections or other proprietary platforms for urgent or important messages, sorting things according to your criteria, and making sure it's easy for you to keep on top of communications without losing your sanity.
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Inbox Management
LinkedIn Management
LinkedIn Management
LinkedIn Management
LinkedIn Management
LinkedIn Management
LinkedIn is incredible - but hard to incorporate into your daily workflows. To find candidates or prospects or manage your network, you stop what you’re doing to go to LinkedIn. And it’s hard to connect data from LinkedIn back to the environments you work in most. It's not a two-way street, it's a two-way stop. Invisible helps manage LinkedIn connections, download and organize information about your networks - including candidates or sales prospects. In addition, we can help organize your inbox.
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LinkedIn Management

Customer Support Lead used inbox management, data labeling, and platform management to answer X inquiries / week to support an internal team of 9.

Old Solution:
BPO
Inbox Management
Inbox Management
Inbox Management
Inbox Management
Inbox Management
You already have workflows that work, and a labeling system that makes sense. But you don't have time to read 200 emails a day. Some of them need your attention - some of them just need to be filed, sorted, or logged for further action. If you know what you need, Invisible can help. We can be your second pair of eyes, screening your email, Twitter DMs, LinkedIn connections or other proprietary platforms for urgent or important messages, sorting things according to your criteria, and making sure it's easy for you to keep on top of communications without losing your sanity.
> Get A Sample-> See the Case Study
Inbox Management

A Marketplace Associate used a custom process to track every sale on the platform. It saved her 20% of her days and she got promoted to a new role.

Old Solution:
Internal Team
Data Extraction
Data Extraction
Data Extraction
Data Extraction
Data Extraction
Identify the data you need. Share the files or images where it is stored. We will extract the data and send it to you in your desired format. Have a high volume of data to extract on a regular basis? Our operations team will work with your product team to set up a process that integrates, as closely as possible, with any pre-established systems, warehouses, or platforms.
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Data Extraction
Data Labeling
Data Labeling
Data Labeling
Data Labeling
Data Labeling
You've got loads and loads of data. Unfortunately, no one can make any meaning from it. You've thought about AI or machine learning but what you really want is a reliable way to apply labels and tags consistently. Maybe this process knowledge already lives in a map—maybe it is only written up in your head. But either way, you don't need a fancy machine, you just need a concept map and a mind with the time to label loads of data.‍Invisible can help. We'll use tools to organize the inputs, and intelligence to choose labels and tags. We'll dig fearlessly through every column and row of old data sets, new data sets, and the awkward ones in between, keeping your data consistent throughout time and usable every day.
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Data Labeling

The Auctions Team had Invisible

>  Used a custom process to remind people to pay.

>  Used a custom process to normalize data.

Old Solution:
BPO
Custom Transformation
Custom Transformation
Custom Transformation
Custom Transformation
Custom Transformation
Your product and operations rely on quality data, but quality data is hard to find. It's in mixed formats, outdated systems, or in a former employee's inbox. If you know what you need, Invisible can help.‍Invisible takes awkward pdfs, messy CSV's, ancient Excel spreadsheets and combines that with freshly scraped information from the web as well as your internal databases to create the continually updated, highly structured, data that can next level your business.
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Custom Transformation
Add Your Own
Add Your Own
Add Your Own
Add Your Own
Add Your Own
Most all of our customers user Invisible to run their own processes. One client, for example, has 10 processes across sales, marketing, and product running. They range in size from $150 / month to $8000 / month. She says of the service: "Anything my team doesn't want to do, you can do better and cheaper."
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Add Your Own

The Value

In a call with the CFO, our partner summed up what they've gotten from Invisible that they can't get anywhere else—the ability to delegate work to the most cost-efficient resource capable of doing that work competently. The senior leadership understands what this capability means for the business: the ability to grow topline revnue, cut bottom-line costs, deliver a remarkable customer experience, and the ability to finance promising new initiatives.

Get Results

Use these processes to get efficiencies in your business, too.