The Insurtech startup needed a partner that could streamline the intake process for scaling demand. You can't invent new forms of insurance if you're not best in class at executing on old models.
This Series C InsurTech startup needed to be the best in class at executing on old models, and set a goal to deliver quotes to prospects at a rapid pace. But clients found working with their existing vendor like working with a "black hole."
We enable a network of brokers to work efficiently with underwriters, delivering custom quotes in an hour. In addition to delivering, the client values reliable, quick and effective engagement.
Because we keep them OUT of their inboxes and focused on their business, and because we've established trust, the client has given their other BPO notice and expanded the partnership.
Our core capabilities, always the same, can be combined into unique process stacks that create endlessly unique solutions for our customers. While our processes are standardized, no client’s use of Invisible is the same.Why Worksharing?
In the chart above, you can see the birth of a customer support function at the top. You can also see lead generation for their dental practice pause and then start again.