Case Study

High Powered Inbox Management Helps Insurtech Scale
Insurance
Commercial
1
Users
2
Departments
2
Processes
Executive Summary

A Digital Insurance Company who assists businesses to meet risks like cyber-vulnerabilities by combining technology with industry-leading insurance expertise. They question, analyze, and monitor the risk of every company in their portfolio—continuously over time—to educate, advise, and support their brokers and insureds throughout their partnership.

To bring new insurance products to market, they need to meed best in class operational standards. Invisible helps them deliver quotes to 11,000 inquiries / quarter in 1 hour each.

117
Employees
Series C
Funding Round
$87M
Funding Amount
The Process Stack
The chart below shows the largest groups processes we've run for clients over time, their "process stack."
Providing best in class digital insurance experience while creating original offerings for new risk areas, like cyber security. This Series C InsurTech startup needed a partner that could streamline intake process for scaling demand.
Outcomes

The Insurtech startup needed a partner that could streamline the intake process for scaling demand. You can't invent new forms of insurance if you're not best in class at executing on old models.

  • Insurance Policy Binding
  • Inbox Management


The Need

This Series C InsurTech startup needed to be the best in class at executing on old models, and set a goal to deliver quotes to prospects at a rapid pace. But clients found working with their existing vendor like working with a "black hole."

The Story

We enable a network of brokers to work efficiently with underwriters, delivering custom quotes in an hour. In addition to delivering, the client values reliable, quick and effective engagement.

The Impact

Because we keep them OUT of their inboxes and focused on their business, and because we've established trust, the client has given their other BPO notice and expanded the partnership.

TOOLS USED IN PROCESS
No items found.

Get this Stack

Explore our inbox management template.

GIVE YOUR KEY LEADERS LEVERAGE

INDUSTRIES
INNOVATION
MODEL
WHY BREADTH MATTERS

Our core capabilities, always the same, can be combined into unique process stacks that create endlessly unique solutions for our customers. While our processes are standardized, no client’s use of Invisible is the same.

Why Worksharing?
Keep Exploring.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe to our newsletter.
There's a guest bot-columnist. #GPT-3
Subscribe to our newsletter.
There's a guest bot-columnist. #GPT-3