Why don’t more people switch to renewable energy? Answer: it’s not simple to do. Our client changes that. This California-based public benefit company helps local homeowners price solar providers and finances the cost of going green. Because this 200 person team has made it easy to switch to solar, the company has helped sequester 160 million pounds of carbon and counting.
To make this happen, senior leaders at a solar marketplace spent 3 hours / day identifying customers, helping them find the right vendor match, and confirming their paperwork. Senior leaders were losing valuable time doing rote work because some, but not all, of this work could be automated.
Invisible built a semi-automated solution that helps respond to customers, process leads, match vendors, and close contracts all in one.
With this workflow running, Invisible helps the company process 150+ leads each week and save senior leaders 3 hours / day all while customers receive custom quotes from vetted providers within 30 minutes.
Upon our success helping to facilitate exchanges on the platform, Invisible has also launched processes to help manage delivery logistics. For example, we check in on 63 different vendors every day to understand which customers have been surveyed and serviced. Invisible keeps these records up to date across all platforms.