Invisible Helped

Match Solar Buyers and Sellers in 30 minutes

A solar power marketplace matches prospective customers with vendors. Invisible helps them process 150 leads / week while saving 3 hours of leaders' time each day.

Invisible Helped

Match Solar Buyers and Sellers in 30 minutes

A solar power marketplace matches prospective customers with vendors. Invisible helps them process 150 leads / week while saving 3 hours of leaders' time each day.

Invisible Helped

Match Solar Buyers and Sellers in 30 minutes

A solar power marketplace matches prospective customers with vendors. Invisible helps them process 150 leads / week while saving 3 hours of leaders' time each day.

Background

Why don’t more people switch to renewable energy? Answer: it’s not simple to do. Our client changes that. This California-based public benefit company helps local homeowners price solar providers and finances the cost of going green. Because this 200 person team has made it easy to switch to solar, the company has helped sequester 160 million pounds of carbon and counting.  

The Need 

To make this happen, senior leaders at a solar marketplace spent 3 hours / day identifying customers, helping them find the right vendor match, and confirming their paperwork. Senior leaders were losing valuable time doing rote work because some, but not all, of this work could be automated. 

The Solution

Invisible built a semi-automated solution that helps respond to customers, process leads, match vendors, and close contracts all in one.

  1. (Human) Agents log into the clients’ platform securely 
  2. (Automated) Invisible built algorithms that suggest matches between buyers and sellers on data like “location” and “energy consumption”
  3. (Human) Based on these suggested matches, agents reach out to solar providers and source quotes which they deliver to customers
  4. (Human) When a customer accepts a quote, agents notify the vendor
  5. (Human) Vendors submit contracts, which agents QA, normalize, and add to the platform

The Impact 

With this workflow running, Invisible helps the company process 150+ leads each week and save senior leaders 3 hours / day all while customers receive custom quotes from vetted providers within 30 minutes.

Upon our success helping to facilitate exchanges on the platform, Invisible has also launched processes to help manage delivery logistics. For example, we check in on 63 different vendors every day to understand which customers have been surveyed and serviced. Invisible keeps these records up to date across all platforms. 

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> Get A Sample
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> Get A Sample
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> Get A Sample
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