The context
Scaling puts stress on inventory management
Our client's online marketplace has grown 4x MoM during the pandemic. They needed help ensuring inventory was accurate, and fast.
In the first month, this process was about 40% manpower and 60% automation. Now, the process is 90% automated, and our team does the QA.
The significance
QA for builders
This demonstrates our ability to:
—| Delivery immediate QA results
—| Proactively improve procedures
—| And mature operations fast
If you're quality-checking the plane while you're flying it, we are distinctly suited to help.
BEHIND THE SCENES
1) Download SKUs
Client inventory records are auto-downloaded.
2) Build comparison list
Their marketplace is scraped to build a comparison list.
3) Triangulate
We compare data on both lists, adapting to formatting variances.
4) Produce list of variances
We produce a list of variances in the lists.
5) People resolve mismatches
To this point, automations have done the lion's share of this job. This is where our team steps in: they run through the error list to resolve discrepancies.
6) ROI
In addition to doing nuanced QA work at an affordable cost, we've proactively improved the operating procedure.
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