We're organized to execute customer processes with the right blend of automation and the human touch.
Processes are mapped
Customers tell us what they want over email or Zoom. We turn it into an easy-to-edit standard operating procedure.
Automations are added in
We don't automate whole processes at once. Our approach is progressive automation. One step at a time keeps agility.
Processes run, with judgment
Many processes require lots of tiny judgments which do not likewise require content expertise. Our people are the best.
That's all behind the scenes.
Customers get a partner committed to results.
Your team includes a project manager as well as a digital assistant that you get to name. We document your processes, manage to quality, and make sure the people & tech are there to run them. Here's how the service would feel if your assistant's name was "Superman."