Overview
It can be hard to find the right solution to execution problems. Do you need an app? To hire? Maybe it's time to find a great BPO, or to [finally] automate. In a lot of cases, we think you might need us.
This is an overview of how we're different from the other kinds of solutions you may be using today.
Worksharing & Your Team
Get an extension of your team.
Chances are, your talented team spends nearly half each day on rote tasks that are difficult to delegate. Building lists, updating contact records, etc. Our goal is to be a kind of Ironman suit for each member of your team. For example, one of our clients has users in finance, venture, marketing, and community-building and all of them delegate individual workflows to their personal assistants on a centrally managed account, with discrete budgets.
We're one of the only ways we know of to increase your team's productivity and autonomy at the same time.
Differentiator
Team Member
Worksharing
Loves drudgery
Unlike most humans, we're thoroughly engaged by drudgery.
Capital efficiency
Costs 30-50% less than a FTE and leverages the people you have to do higher value work. No capital commitment.
No hiring, training, or turnover
We document all your processes and execute them like a veteran member of your team.
Comes with a tech stack & a manager
We're always getting more efficient. And we manage quality. Having us run your processes is the opposite of entropy.
Worksharing and Business Process Outsourcing (BPO)
Start small, adapt processes, get immediate value.
Companies turn to BPO at the moment when they begin to scale, or when large tasks can be predicted and bundled such that someone else can do them more efficiently. That works often, but can be a challenge if you are too small for BPO or if your processes and needs evolve. Here's how we're different.
Differentiator
BPO
Worksharing
Time to value
Many BPOs require long and convoluted negotiation or SLA processes. We can deliver results tomorrow.
Appropriate for dynamic needs
BPO is great for operating codified processes with predictable volume. They're less equipped to deal with evolving workflows or changes in business needs.
SMB-friendly / Low barrier to entry
Low barrier to entry. SMBs can afford to use us as a supplement to their teams.
Values you can feel good about
We have a loyal relationship with our agents, the people who do the work behind the scenes.
Worksharing & RPA / IPA
We're a comparable offering with greater range,at lower cost.
We're a hybrid people-and-tech company and we use robotic process automation on codified processes or parts of processes to lower costs for our clients. While we're similar to RPA and IPA in terms of capabilities, we offer a very different user experience and a greater range of capabilities.
Differentiator
RPA / IPA
Worksharing
Time to value
No center of excellence needed; we can ship results tomorrow.
Affordable to keep and start
Low upfront cost, no bots to buy or rent, no technical debt.
Relevant to a larger range of processes
Pure RPA can be applied to a limited range of tasks. We're more versatile.
Easy to implement
You don't need a consultant to understand where to use us in your business, how to implement us, or to map processes.
Comes with judgment & a manager
Made to handle exceptions, manages quality.
Worksharing & Talent Marketplaces
We meet recurring process management needs versus one-time projects.
Talent marketplaces like Upwork and Fiverr are popular for reasons: it works for employers to have access to on-demand talent. We're made to have a similarly low impact on your budget but rather than being a go-to source for specialists, we're a go-to source for running processes.
Differentiator
Talent Marketplaces
Worksharing
Made for recurring work
There to execute business processes on demand.
Does the hiring, vetting, and management
You don't have to hire, vet, or manage people.
Multipurpose
Meet needs in multiple departments.
Worksharing & Workflow Automation
When one step in a process can be automated, but the others can't, we can help.
Workflow automation tools range from things like Zapier to Tray.io to the next martech offering. We love these tools and many of our clients do, too. You can use us in addition, or in substitution. We're distinctly helpful if you don't want to learn to operate tech platforms or if the process you want to upgrade has some steps that are hard to automate.
Differentiator
Workflow Automation
Worksharing
No tech enthusiasm required
No need to learn platforms or map processes - we do that.
Works for semi-automatable processes
When one step in a process can be automated, but the steps before or after it can't, we can run the whole thing.
Worksharing & Virtual Assistants
Great for users who need process support, not personal assistance.
The original conception of Invisible was as a kind of master-synthetic-assistant, like Jarvis. Or Alfred. The best way to think of us is as a process assistant. We're not going to call Verizon for you or pick up your dry cleaning. But if you need processes run on a regular basis, we're awesome.
Differentiator
Virtual Assistant
Worksharing
Lower cost
Non-executives can afford support.
Higher process volume
We're not as good with high-context work (like suggesting who to send Christmas cards to), but we can file expense reports at light speed.
.svg)