An ambitious Series B housing startup is solving the problems of affordable housing and loneliness at once. They make single family homes great places for single roommates to live in eleven of America’s fastest growing cities. Residents enjoy beautiful homes, built-in services (like lawn care), vetted roommates, flexible leases, and hip neighborhoods, at prices far lower than living in a single unit on your own. For landlords? They guarantee payment, occupancy, and a higher price. The hard part? Finding a scalable way to choose properties.
Before Invisible, account executives spent 2hours a day building inventory of properties, not including management time. Now,Invisible helps generate hundreds of leads each day, while account managers direct their efforts to more complex tasks. The team, who has tried other outsourcing services, said we stood out for responsiveness, price, and speed.
Making delivery easy
The Business Process Problem: In the wake of the coronavirus, demand for takeout grew exponentially. A top takeout delivery service with ~$900MM in revenue needed help structuring menu data...but existing vendors couldn't scale to meet demand. We made a ramp up plan, ultimately going from a sample of 16 structured menus / day to 275 menus each day in ten days.
The Business Impact: We organized a team of more than fifty to get this done while our engineering team built a custom menu extraction tool for our team to use. Meanwhile, the client had just two points of contact. By day ten of this work, we were exceeding targets and transforming roughly 80K menu items each day.
The Difference: The team said how Invisible stood out and the list is long: fast ramp speed; high deliverable quality; flexible surge capacity; high-touch, consultative engagement model; fast turnaround time; and tech enablement. As such, we've come on board with a commitment to scale our capacity to deliver 500 menu transformations / day with a turnaround time of 12 hours / batch.