We're organized to execute customer processes with the right blend of automation and the human touch.
Processes are mapped
Customers tell us what they want over email or Zoom. We turn it into an easy-to-edit standard operating procedure.
Automations are added in
We don't automate whole processes at once. Our approach is progressive automation. One step at a time keeps agility.
Processes run, with judgment
Many processes require lots of tiny judgments which do not likewise require content expertise. Our people are the best.
But that's all behind the scenes.
Customers get a partner committed to results.
Your team includes a project manager as well as a digital assistant that you get to name. We document your processes, make sure the people & tech are there to run them, and manage to quality. Here's how the service would feel if your assistant's name was "Superman."
"Hi Superman, can you:
transform 500 menus / tomorrow?
process 4K claims in a month.
reconcile 19K products every day?
schedule meetings with top founders?
find thousands of pieces of art?
build a list of candidates for this product manager role?